Schaap Moving Systems INC
★ 4.0· 51 reviews · Albany, NY
✓ Licensed (USDOT 31675) ✓ Insured · $750K liability ✓ Cargo covered Active carrier
- USDOT number
- 31675 ↗
- MC number
- MC47624 ↗
- Phone
- (518) 459-2220
- Fleet
- 10 trucks · 10 drivers
- Safety (FMCSA)
- 11 inspections · 5 crashes
- Service area
- Interstate moves
- Location
- 6 BROWN ROAD, Albany, NY 12205
- FMCSA registration updated
- Mar 2025
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (51 dated reviews)
1★
2014
1
5★
2016
1
1.7★
2017
3
5★
2018
2
4.3★
2019
6
4.5★
2020
8
4.3★
2021
9
4.3★
2022
6
4★
2023
4
4.1★
2024
8
2.3★
2025
3
5★
4★
3★
2★
1★
Rating breakdown
4.0
51 reviews total
5
37
4
0
3
1
2
3
1
10
Customer reviews (51)
Google
A great experience overall! We were moving my 90 year old mother from upstate NY to Florida and wanted this to be a good experience. However almost every moving company we researched had nightmare reviews about scamming and overcharging people AFTER the move was complete. Basically offering one pri...
Yelp
After leaving 4 messages on a time-sensitive matter, over a 2 week period, I have not heard back from them. This is an existing business account for confidential shredding services. I DO NOT RECOMMEND ANY OF THEIR SERVICES. ZERO CUSTOMER SERVICE.
Google
I would recommend this moving company for your next move. I have used Schaap moving several times and they were always on time, very courteous and very careful with your items...
Yelp
Another great move by Schaap Moving. The guys were professional, careful and clean. I'll use them the next time I move as well.
Google
Extremely professional, courteous and efficient. Their crew was top notch. I cannot recommend them higher for a local or long distance move. Thank you Schaap Moving Systems.
Google
I'd recommend Schaap to anyone in need of movers without any hesitation. My experience with them was delightfully positive in every regard. Gavin, who prepared my quote, was not only responsive and helpful, but also wonderfully accommodating. He prepped my quote fully online, instead of requiring a...
We read this company's 11 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
6 reviews · latest 2024
Damaged or lost belongingsItems broken, lost or missing during the move
6 reviews · latest 2024
“a stone console table, even though it was well wrapped, broke during the move.” 2★ · Google · Aug 2024 · Evelyn Stern · Read the review →
“upon upackng after the delivery we found serious damage to several good pieces of furingture” 1★ · Yelp · Mar 2022 · Carolina L. · See this company on Yelp →
“they put a hole in my carpet padding” 2★ · Google · Sep 2021 · Elain · Read the review →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
3 reviews · latest 2023
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
3 reviews · latest 2023
“They broke and damaged our furniture and valued collectibles and WE WERE NOT REIMBURSED.” 1★ · Yelp · Sep 2023 · Angela P. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2021
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2021
“I received my stuff four days late with the TV table cabinet door broken” 2★ · Google · Aug 2021 · Pratik Bankhele · Read the review →
“My arrival date is long past. I left several messages asking for clarity, but have received no replies.” 1★ · Google · Sep 2019 · Jeff Ault · Read the review →
“After two weeks of staying in hotels and cozying up in my small apartment, my folks were beyond frustrated and so was I.” 1★ · Yelp · Sep 2017 · Bob B. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2024
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2024
“Their estimate was so off that the company wanted to charge us double after the move was completed.” 1★ · Google · Nov 2024 · Leslie Dann · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 11 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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