Protocol Van Lines INC
★ 4.9· 74 reviews · Albany, NY
✓ Licensed (USDOT 3736265) ✓ Insured · $750K liability ✓ Cargo covered Active carrier
- USDOT number
- 3736265 ↗
- MC number
- MC1320865 ↗
- Phone
- (518) 353-7282
- Fleet
- 6 trucks · 3 drivers
- Safety (FMCSA)
- 14 inspections · 1 crash
- Service area
- Interstate moves
- Location
- 4 WALKER WAY, Albany, NY 12205
- In the registry since
- 2021 · 5 years
- FMCSA registration updated
- Mar 2025
Contact
- [email protected]
- Mobile
- (518) 530-2396
- Website
- protocolvnl.com
PackingMoversSelf Storage
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (40 dated reviews)
5★
2022
2
4.5★
2023
6
5★
2024
22
5★
2025
9
5★
2026
1
5★
4★
3★
2★
1★
Rating breakdown
4.9
74 reviews total
5
38
4
1
3
0
2
1
1
0
Star-by-star breakdown above is based on the 40 reviews we've captured the full text of so far — out of 74 total reviews across Google & Yelp.
Customer reviews (74)
Google
Roc and Randall are WONDERFUL!!! They were on time, friendly, VERY organized and kept it moving. I would most definitely recommend Protocol Van Lines. If I could give them more than 5 stars I would. Professionals All the Way
Google
Eric and Chris were on time, fast, and very professional! They set up my furniture, went over it with me to make sure everything was right and were very friendly!
Google
Euri and Jimmy were both EXCELLENT! They were efficient and worked as a team. They have a hard physical job but their attitude was like ....we are glad to be here and happy to help you with your new furniture. Both were friendly, sociable and strong!. If only all young guys had their attitude!
Google
Did an amazing job at moving our things from a second floor apartment to a new home! They were exactly on time, very careful with everything, and came in much cheaper than other companies.
Google
Excellent service! Couldn't be better. We would recommend this company and crew to anyone looking for a first class move. These guys really care about your possessions and you can trust everything will arrive in the same condition as when they packed it up. Friendly and experienced. Five Stars!
Google
Joe, Rabbit, and Dan were an amazing moving team! The entire moving process from going through the quote to the move itself was easy and they were very accommodating. Regarding the move itself- I know moving is what they do every day, but their efficiency, skill, and attitude were truly incredible....
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