Reiss Moving And Storage INC

★★★★★★★★★★ Yelp

I was a customoer for over 3 years, having my things in storage at the Reiss Moving & Storage warehouse in Milford, NY. They grossly mishandled the closure of their moving business. Their communication appeared to be intentionally deceitful, causing me to incur over $1,000 to get to my own things a...

Paula P. · Jan 2026

★★★★★★★★★★ Yelp

4 times they promised to issue a 58.00 returned storage refund, apologized claiming they were sorry," just so busy " . so many dumpsters on their property now it looks like maybe "going out of busy". Anyhow it averages to 14.50 per lie, coming from the dreadlocked msmgmt. Probably could get the pr...

Burningtwig B. · Dec 2025

★★★★★★★★★★ Google

Total disorder, waiting 1.5 years for them to find my family's items. Absolutely ubserd "business", unprofessional and a complete rip off. I'm still waiting for them to find my family's items. I wanted to pick up over a year ago, I rented a trailer and drove 12 hours and they were unable to locate t...

Llewellyn Acres · Sep 2023

★★★★★★★★★★ Yelp

The person managing the facility cannot manage the facility. I made an interstate move and we requested and directed certain items to contained together so that we can have them delivered at a later time. We actually pointed the items out yet they did something and items were not properly organized...

Monica H. · Feb 2023

★★★★★★★★★★ Yelp

This review is for the car wash on the property. I was trying to order my car wash from the screen. The angle of the sun made it difficult to see the screen. I was a little short on time so decided to come back another time. As I was pulling out a man came over and asked what was wrong. I tried to...

Jody D. · Aug 2022

★★★★★★★★★★ Google

Super friendly staff and very clean facility. This team goes above and beyond for old-fashioned customer service!

Amy Ford · Sep 2019

★★★★★★★★★★ Google

Been given NOTHING but the runaround by these guys. They can't even return my call despite multiple promises and apologies. Don't know how you can run a business this way.

Jason Dempsey · Sep 2019

★★★★★★★★★★ Yelp

I was overcharged by at least $1200 by these "people". I believe Howard Reiss is well aware of his horrible staff and service and does NOTHING about it. He pays these guys minimum wage which they then complain about and it's hard not to feel bad UNTIL you see them dragging themselves around or o...

Had E. · May 2019

★★★★★★★★★★ Yelp

Very bad experience. House closing was scheduled for a Monday and it was very clear that the move had to be completed before then. They simply failed to show up to pack for two days. Fortunately we were able to arrange for someone else to do the job, but even so had to postpone the closing to Wed...

Terence H. · May 2019

★★★★★★★★★★ Yelp

Didn't have the best experience. When someone came out to do the quote, specific boxes were noted to be needed at time of moving (for mattresses, etc.). All boxes that were needed were listed clearly on the quote. When the movers came, they did not have the boxes and were not prepared. As a result o...

Shelly O. · Aug 2018

★★★★★★★★★★ Yelp

I am extremely disappointed in which they did not wrap my furniture with anything while transferring it from the house to the van and from the van to the new house. They only wrapped it inside the moving van and unwrapped it inside the van when it arrived at the destination. I do not care how good a...

Scott S. · Apr 2017

★★★★★★★★★★ Google

Was massively ripped off. I have less stuff including 1/3 less furniture and it took them many hours longer than it took them to move me 6 years ago. I cannot believe they would be that unscrupulous. You're at their mercy. apparantly they can do whatever they want. Not sure if they are directed from...

Baileys mom · Sep 2016