Outbox Moving & Storage INC

Would give negative stars, if I could. Quite literally the worst customer service I have ever experienced - and not just with a moving/storage company.Will spare the details but long story short, they're closing their storage and gave us about 5 days to move out. They charged full price for the move...

I wish I'd never heard of this company. They were fast with the phone calls to set up the move, and fast to take a deposit, but then showed up hours late and were unresponsive when I called to find out where the hell the truck was. It was supposed to have been a morning's project; instead, the mover...

The first item I showed them they left. It was a bookcase that was part of the inventory. Was so busy talking to building super and getting to new place. All said, it was too big to fit in my small SUV and I had to be out. They would not return to pick it up once I realized it was missed. They offe...

On moving day, Blake showed up on time and took extreme care of packing my furniture and personal belongings. The scheduled delivery date was for 8/11 and on 8/10 I received a call that the drive was on the way and the delivery time frame. To my surprise Blake was personally bringing my stuff, felt...

UPDATE to my review from 10/23/20After seeing my reviews on Yelp and Google the manager from Outbox called me and apologized for the Finance Department not sending me my invoices and then promptly sent me my invoice. He included a month free for the trouble which was very nice of them.I am still on...

outbox moving, moved me out of my apartment back at the end of July. I also opted to use their storage service, so the month of AUGUST was paid for. The way you pay is they send you an invoice.Since August though- I have not received my invoice and I call them and email them regularly. They say t...