New York Van Lines INC
★ 1.3· 58 reviews · Brooklyn, NY
⚠ Not currently active
- USDOT number
- 1647035 ↗
- MC number
- MC606460 ↗
- Phone
- (718) 462-5695
- Fleet
- 2 trucks · 2 drivers
- Safety (FMCSA)
- 0 inspections · 3 crashes
- Service area
- Interstate moves
- Location
- 3500 SNYDER AVENUE SUITE 1K, Brooklyn, NY 11203
- In the registry since
- 2007 · 19 years
- FMCSA registration updated
- Dec 2014
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (13 dated reviews)
1★
2012
4
1.7★
2013
6
1★
2014
2
1★
2015
1
5★
4★
3★
2★
1★
Rating breakdown
1.3
58 reviews total
5
1
4
0
3
0
2
0
1
12
Star-by-star breakdown above is based on the 13 reviews we've captured the full text of so far — out of 58 total reviews across Google & Yelp.
Customer reviews (58)
Yelp
STAY AWAY FROM THIS COMPANY!!! The level of service provided by the business is horrible. If you decide to relocate out of state and expect your belongings to be delivered to you within a week or two, then you'll be shit out of luck! It has been one whole month since I relocated from NY and I still...
Yelp
I will probably have to move again for work some time in the next few years, but I won't be using these guys again. Absolutely awful from start to finish.First of all, these guys are middle men in the moving business... they basically hook you up with independent moving companies who don't have the...
Yelp
I spent 13 months in court with this awful company. They deceived me as to price, never showed up when they were supposed to, and broke furniture. I cannot convey how disrespectfully they treated me. Even when I won my case in small claims court, they never paid. I had to take further legal action,...
Yelp
BEWARE!!!!!!!!!!!!!!!! Thieves LIARS! you are only insured for .60 per pound LOST 800$ worth of my things and all i am able to get is less than 100$ where does a bed frame disappear to? From the beginning should have read reviews. they quoted me 600 less than actual move which made it now worth it b...
Yelp
If there was a negative star - that's what they would be getting! Be aware when using these guys! After you agree on a price and schedule a date, they call you back to tell you it will cost more! Untrustworthy!I just got of the phone with Christina. I scheduled my move with her for Wed and she calls...
Yelp
I was moving and needed some help.Didn't know anyone who could fill the job. After asking friends, family, co workers with no luck decided to search the web.I came across several companies but they were too expensive.When i called them they were very polite and affordable.They showed up on time, pac...
We read this company's 11 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
7 reviews · latest 2014
Damaged or lost belongingsItems broken, lost or missing during the move
7 reviews · latest 2014
“when they got to Miami they unloaded but were missing MY BED FRAME! a box from kitchen with a 500$ set of pots and 2 boxes of clothing all my party expensive dresses some with tags” 1★ · Yelp · Jul 2013 · Dov D. · See this company on Yelp →
“My matress is stained all over the place the the cheap plastic ripping. Two items broke that are irreplaceable.” 1★ · Yelp · Jan 2013 · Shiloh D. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
5 reviews · latest 2014
Bill higher than the quoteThe price went up on moving day or at delivery
5 reviews · latest 2014
“After you agree on a price and schedule a date, they call you back to tell you it will cost more!” 1★ · Yelp · Jun 2013 · Nathalie F. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
4 reviews · latest 2015
Late pickup or deliveryPickup or delivery happened later than promised
4 reviews · latest 2015
“It has been one whole month since I relocated from NY and I still haven't received my furniture and the rest of my things.” 1★ · Yelp · Feb 2015 · Tonia M. · See this company on Yelp →
“The date now is December 14, 2012.” 1★ · Yelp · Dec 2012 · Shiloh D. · See this company on Yelp →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2013
Raised inside reviews quoted under other problems
Crew never cameNobody arrived on the scheduled day, or the job was abandoned
2 reviews · latest 2013
Crew never cameNobody arrived on the scheduled day, or the job was abandoned
2 reviews · latest 2013
“They never showed up on the day we contracted for my move.” 1★ · Yelp · Dec 2012 · Ann M. · See this company on Yelp →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2013
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2013
“they refused to take my credit card and said they would only accept cash or else they wouldn't release my furniture.” 1★ · Yelp · Jan 2013 · Ann M. · See this company on Yelp →
“They attempt to hold your delivery hostage and demand cash, although they never mentioned that you needed cash” 1★ · Yelp · Mar 2012 · Craig L. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 11 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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Daily visits to this profile over the last 30 days (11 total)
Sep 6
Oct 5
