Luxury Moving Systems
★ 2.0· 35 reviews · New York, NY
Active carrier
- USDOT number
- 1834984 ↗
- MC number
- MC682114 ↗
- Phone
- (212) 518-3544
- Fleet
- 1 truck · 2 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Intrastate — hazmat
- Location
- 122 WEST 27TH STREET 10TH FLOOR, New York, NY 10001
- In the registry since
- 2008 · 18 years
- FMCSA registration updated
- Oct 2013
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (36 dated reviews)
1★
2010
1
3.1★
2011
9
1.7★
2012
23
1★
2013
2
1★
2016
1
5★
4★
3★
2★
1★
Rating breakdown
2.0
35 reviews total
5
2
4
6
3
4
2
1
1
23
Customer reviews (35)
Yelp
Yesterday I moved about a mile north on the UWS of Manhattan - called A-Z and they were able to schedule the move when I wanted it. They were early, actually (appointment time was 9-11 AM) and by time the paperwork was done, it was 9. I had a fairly small job but the 3 guys were very friendly and pr...
Yelp
Would definitely consider these guys for a cross town move. Kevin (I think he is the GM) was great at our in-person estimate. He answered all my questions - including "What haven't I asked that I should have?" Their price was untouchable, definitely the best price - nobody came close and they were w...
Yelp
The movers did a fine enough job with minimal, but audible complaining about a multi-story move -- after arriving a couple hours late. But it's the management with whom I encountered some trouble. They quoted me, I signed on the dotted line and and then they overbilled me. It took extensive bugging...
Yelp
5 stars - for the movers. They were fast, friendly, and good. 1 star for the Living Social coupon experience. Be sure to understand the extra costs before you commit to it. For very simple, quick jobs, the extra charges more than doubled the cost for me.
Yelp
Although the movers were 1 1/2 hours late, I have to say once they got there they were courteous and quickly moved my things after I told them I had to move into my building by 5 PM ... they did take 2 hours and 45 minutes to complete the move, so I had to pay an additional $79, and they charge me a...
Yelp
They were professional, clean and on time. I did have a billing issue from the estimate but the owner promptly called me and resolved it to both of our satisfaction. I would definitely use them again
We read this company's 8 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2012
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2012
“They were scheduled to come at 7pm on a Thursday, didn't show up until 9pm.” 1★ · Yelp · Mar 2012 · Pam P. · See this company on Yelp →
“@ 1:45- WE call THEM to see what is going on” 1★ · Yelp · Jul 2011 · Michele c. · See this company on Yelp →
“Were told 20 times over that job must be completed by 4:30 when ware house closed. they came at 3"30 instead of noon.” 1★ · Yelp · Jan 2011 · Janet C. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2012
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2012
“either you pay $230 for the move today or we will not be able to move you.” 1★ · Yelp · Jul 2012 · Audra S. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 8 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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