Falcon Moving & Storage LLC
- USDOT number
- 3558043 ↗
- MC number
- MC1193989 ↗
- Phone
- (732) 964-9195
- Fleet
- 1 truck · 2 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 3 GLASSER ST, Rochester, NY 14606
- In the registry since
- 2021 · 5 years
- FMCSA registration updated
- Jan 2021
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 26 total reviews across Google & Yelp.
Customer reviews (26)
Rj amherstThe guys were great to work with. very efficient, communication between when everything was going make very easy by both of the guys. This is my second time using Falcon and they did not disappoint in any way.
They overcharged & held my items for kidnapped until I paid more then what we had agreed on. All my life in the truck they were holding it until I paid an extra thousand of dollars. I had to speak to someone outside of the state to get some kind of agreement on a price to get all my kids & I items....
WORST company ever...biggest scam! Our entire house got picked up on June 17th, 2021 from Maryland on route to Texas, and today is May 20th, 2022. Basically every other day I called their phone after our items were picked up and they always (when they actually answered their phone) kept saying "oh i...
Falcon Moving failed to deliver two pieces of furniture and broke several other items in our move. They obviously also lost items for another move as they tried to deliver some articles that were not ours. In addition, the pick-up and delivery times were a catastrophe. They gave us three differen...
If I could give this place -100 stars, I would!! My mother recently moved from WV to Southern FL and boy do we have a mess thanks to this company! They were late picking up her items, charged more upon arrival, but wait it gets even better! They arrived extremely late with delivery, would not answ...
I'm actually speechless. We were scammed and everything we had worked so hard for was gone!! We were quoted a price and (after they had our belongings for a month), they demanded more CASH or money order (thousands of dollars), or they wouldn't offload our things. Our belongings were either scratche...
We read this company's 9 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
9 reviews · latest 2024
“Falcon Moving failed to deliver two pieces of furniture and broke several other items in our move.” 1★ · Yelp · Jan 2022 · Jeffrey M. · See this company on Yelp →
“We realized we only received about 40% of our things, which were broken beyond repair or damaged” 1★ · Yelp · Dec 2021 · Amanda F. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
6 reviews · latest 2022
“Our entire house got picked up on June 17th, 2021 from Maryland on route to Texas, and today is May 20th, 2022.” 1★ · Yelp · May 2022 · Ehab A. · See this company on Yelp →
“It took one month for us to get our items delivered.” 1★ · Yelp · Aug 2021 · Celivic D. · See this company on Yelp →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
3 reviews · latest 2024
“held my items for kidnapped until I paid more then what we had agreed on. All my life in the truck they were holding it until I paid an extra thousand of dollars.” 1★ · Yelp · Sep 2024 · J D. · See this company on Yelp →
“they demanded more CASH or money order (thousands of dollars), or they wouldn't offload our things.” 1★ · Yelp · Sep 2021 · Julia D. · See this company on Yelp →
“she "had to pay an additional $150 for making them wait while she went to the bank" and that "he was saving her money because if he told the company it would be an additional $300 instead"” 1★ · Yelp · Jul 2021 · Megan H. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 9 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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