Pristine Van Lines INC
- USDOT number
- 3813407 ↗
- MC number
- MC1377115 ↗
- Phone
- (800) 540-9337
- Fleet
- 2 trucks · 2 drivers
- Safety (FMCSA)
- 2 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 10727 180TH ST, Jamaica, NY 11433
- In the registry since
- 2022 · 4 years
- FMCSA registration updated
- Jun 2025
- [email protected]
- Mobile
- (516) 993-2728
- Website
- pristinevanlinesusa.com
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (128 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 128 reviews we've captured the full text of so far — out of 276 total reviews across Google & Yelp.
Customer reviews (276)
I really recommend Pristine Van Lines movers. The driver and the two other workers were phenomenal!! They were very polite! They did an Awsome job of wrapping the furnitures and the packing and wrapping of the boxes and crates. From the moment that they walked in I had a good feeling about them and...
Had an awesome experience with marvin and victor! Both went above and beyond any expectations. Total professionals and good guys! Highly recommend this moving service!!
Pristine Van Lines, specifically Micheal, provides excellent customer service. I not once had a problem inquiring, using, and even cancelling this service. The Van Line puts the consumer first and is always respectful. I will be using Pristine Van Lines ONLY moving forward. They don’t run around lik...
Pristine offered the most competitive price hands down, communicated clearly, and were totally transparent throughout the entire process. Used them to help get my things from NY to VA and would gladly use them again.
The Guys were very professional and on time. They even helped me with packing my stuff. Wouod definitely recommend.
The move is very professional On time and complete I recommend this company first
We read this company's 18 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
13 reviews · latest 2026
Amount over the quote, named by 3 reviewers: typically $2,400
“I ended up paying double” 2★ · Google · Jan 2026 · Dayah P · Read the review →
“Provided full inventory with measurements and quoted $1600 after negotiating only for them to show up and charge over $2600.” 1★ · Yelp · Jan 2026 · Kendall H. · See this company on Yelp →
“after packing the items in the truck, they reported that th price would be increased by almost 1/3” 1★ · Yelp · Dec 2025 · Bernard N. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
6 reviews · latest 2026
“they were 2 hours late” 1★ · Google · Jan 2026 · angel charon · Read the review →
“They delivered our stuff 11 days after the move-in date” 1★ · Google · Oct 2025 · Tyler Beck · Read the review →
“Ultimately our belongings were not delivered until Monday, 9/15.” 1★ · Yelp · Sep 2025 · John M. · See this company on Yelp →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
4 reviews · latest 2026
“The worst part was the delivery; despite a secondary agreement of $1,800, they demanded $2,000 on the spot before they would start unloading.” 1★ · Google · Feb 2026 · Siva Sekhar Nalluri · Read the review →
“Once the movers had already half-loaded the truck, they suddenly claimed the job would actually cost $7,500, saying they “underestimated the space.” 1★ · Google · Jul 2025 · Oleg Orlov · Read the review →
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2026
“2 out of 4 tvs are broken and they were packed by the staff.” 2★ · Google · Aug 2024 · selina sacasa · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 18 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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