Plymouth Relocation Services
★ 1.8· 28 reviews · New Hyde Park, NY
Active carrier
- USDOT number
- 2628936 ↗
- MC number
- MC911334 ↗
- Phone
- (800) 592-1833
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Location
- 1979 MARCUS AVENUE SUITE 210, New Hyde Park, NY 11042
- In the registry since
- 2015 · 11 years
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (28 dated reviews)
1.8★
2016
10
1.8★
2017
15
1.3★
2018
3
5★
4★
3★
2★
1★
Rating breakdown
1.8
28 reviews total
5
5
4
0
3
0
2
1
1
22
Customer reviews (28)
Google
Two Stars for their relocation service and ZERO stars for their customer service. We have used the services in August'17 . Service was OK .But we were double charged almost 720$ and they promised(Have mails and Voice Mails) to ship a check within 4 weeks , Which never came . We have been trying to...
Google
This company by far is the worst moving company I have ever dealt with. Sebastian Shaw “ quoted” me a move for both my belongings as well as my vehicles and when the movers came in the informed me that they now needed an additional $2000 dollars in order to move my belongings because apparently Seba...
Google
This is one of the worst moving companies I have every dealt with. So let’s begin. I signed up several month prior to our move and told them most things that where in my home. After explaining to the guy I had a big home 5k sq ft he told me that I didn’t need a large moving truck. I said okay assumi...
Google
I asked them to ship from Houston TX to Ontario, Canada, and I paid 600$ deposit. They told me later that my shipment registered to go to Ontario, California and they don't ship to Canada and we are not returning the deposit. When I called them first time, I confirmed that the shipment is going to C...
Google
I am very upset and frustrated by Plymouth moving company! At the beginning of the contract signature, the representative is very positive for your requirement. After they collection $500 deposit, the company service attitude is rude and too bad. Further more, the company rescheduled to upload my h...
Google
im very upset at signing of contract i made a 725 deposit . I had called easier to cancel my service with then when i was told by jamie that he'd assures things would be just fine an they would handle it all. i guess that was to keep my business errr.. at pick up it was 745 they would not take m...
We read this company's 18 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
11 reviews · latest 2018
Amount over the quote, named by 5 reviewers: typically $1,200
Bill higher than the quoteThe price went up on moving day or at delivery
11 reviews · latest 2018
“we were double charged almost 720$” 2★ · Google · May 2018 · Priyanka Reddy · Read the review →
“they now needed an additional $2000 dollars in order to move my belongings” 1★ · Google · Jan 2018 · Jimmy Neira · Read the review →
“After day 2 of packing and all my stuff is on the truck they gave me the bill it was another $7k more than what I was quoted by Plymouth” 1★ · Google · Oct 2017 · Rafael Brown · Read the review →
Damaged or lost belongingsItems broken, lost or missing during the move
6 reviews · latest 2017
Raised inside reviews quoted under other problems
Late pickup or deliveryPickup or delivery happened later than promised
6 reviews · latest 2017
Late pickup or deliveryPickup or delivery happened later than promised
6 reviews · latest 2017
“My load was picked up on May 12th today is June 9th I am still waiting. They are now telling me to wait for next week.” 1★ · Google · Jun 2017 · Sophia Clerius · Read the review →
“First the salesman on the phone promised me I'd get my stuff within 2-3 days from the date I said for delivery. It took over 2 weeks, almost 3.” 1★ · Google · Sep 2016 · S R · Read the review →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
4 reviews · latest 2017
Extra demanded before delivery, named by 3 reviewers: typically $1,000
Belongings held for extra paymentCrew refused to unload or deliver until paid more
4 reviews · latest 2017
“they would not load until I met their “hostage” demand” 1★ · Google · Jan 2017 · Tom Sarmiento · Read the review →
“driver is calling her honey and sweetie and just demanded another thousand dollars cash or nothing was getting loaded” 1★ · Google · Aug 2016 · Andrew Faherty · Read the review →
Turned out to be a brokerA different company showed up or handled the move
3 reviews · latest 2017
Raised inside reviews quoted under other problems
Deposit not refundedPrepayment kept after a cancellation or a move that never happened
2 reviews · latest 2017
Deposit not refundedPrepayment kept after a cancellation or a move that never happened
2 reviews · latest 2017
“They also declined to refund my deposit” 1★ · Google · Jul 2017 · Shiqin Xiong · Read the review →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2017
Raised inside reviews quoted under other problems
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 18 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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