Personalized Moving
- USDOT number
- 1470453 ↗
- MC number
- MC568995 ↗
- Phone
- (718) 954-0119
- Fleet
- 1 truck · 1 driver
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 81 ALMOND STREET, Staten Island, NY 10312
- In the registry since
- 2006 · 20 years
- FMCSA registration updated
- Feb 2015
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (11 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 11 reviews we've captured the full text of so far — out of 14 total reviews across Google & Yelp.
Customer reviews (14)
I used this company back in August for a move in Manhattan, and they were on time and fast, but I also had a few issues with them, some small and some big.We have a complicated apartment, in that you need to take items up the elevator to the top floor, then walk up a flight of stairs, then enter our...
I used this company many years ago for a move and they were great -- brought an extra guy, didn't complain about my 5th floor walkup and did everything very fast.This was in direct contrast to my recent experience with them: they were rude, always complained about the stairs, send fewer guys, it too...
The service this moving company provides is exceptional. I have turned to them for moving help twice already, so I am a satisfied repeat client. They did well both times. First, they are extremely fast! It really is impressive to watch. Second, they were able to fit me into their packed schedule at...
I used Personalized Moving for a simple move in NYC back in January. Looking back over their website - it clearly states they do not have a customer service policy. Instead, they tout their Care Program, which assures they will follow up with customers before, during, and shortly after their move to...
We submitted for quotes into a couple of moving companies and we got a submission from Sal Nasef, the owner or manager of Personalized moving. Because we lived in a one bedroom apartment in Staten island, my fiancee overestimated. Sal did NOT ask to come and see the apartment. We also told Sal that...
I get winded just walking up the stairs into a fifth floor walk-up so knew I would never be able to enlist the help of friends to move. Sal was quick to get back to me and quote the move (within Manhattan). He was easy to get a hold of, courteous, and detailed when setting up our move. I had an i...
We read this company's 4 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2015
“drag my couch on the ground through our side entrance, which was very dirty. One of the guys told me one piece of my couch would not fit, even though I told him I measured it and it would clear by over 3 inches” 2★ · Yelp · Oct 2015 · Kiel L. · See this company on Yelp →
“they BROKE one a piece of furniture” 1★ · Yelp · Oct 2014 · Adrienne R. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 4 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
Write a review
Log in to write a review →Profile views
Daily visits to this profile over the last 30 days (8 total)