Galaxy Moving Systems INC
- USDOT number
- 2491850 ↗
- MC number
- MC863037 ↗
- Phone
- (888) 258-2113
- Fleet
- 1 truck · 1 driver
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 50 MAIN STREET SUITE #1000, White Plains, NY 10606
- In the registry since
- 2014 · 12 years
- FMCSA registration updated
- Oct 2015
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (15 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 15 reviews we've captured the full text of so far — out of 21 total reviews across Google & Yelp.
Customer reviews (21)
They have never responsed to the BBB so they had to give up. And they have not responded to my damage claim to CSI so they can no longer help me either. I've tried to contact them directly and the call goes straight to voice mail. These people are crooks!
Please do not use this moving company!!!!!!!!!Please dont fall into the trap of the sweet words from the associate in the office!!!!!I moved from Staten island NY to Mansfield Texas and it was a disaster!!.I knew I was moving so it was not a rush move. Contacted this company, spoke with gerry, sound...
I wish I could give negative stars!!! DO NOT USE THEM!! This is the most AWFUL company I have ever used to move. I moved cross country from Jersey City, NJ to Dallas, TX.I knew the move will be expensive so I called up a few places to get quotes. Gerry Butler was my sales associate he seemed very n...
**** DO NOT USE THIS COMPANY ****To expand on what others have said. THIS COMPANY IS AWFUL, HORRIBLE AND EVIL!!! Gerry Butler was out initial point of contact and appeared very nice and trustworthy. He provided a quote that seemed straight forward and accurate. He told me he could offer a good...
I'd like to update my review. While it took an extra week to deliver my belongings and the company never called to explain why I'd like to say that the original truck DID breakdown and a replacement truck was sent out and my belongings were delivered with nary a scratch. Things happen. But while Ga...
This move has been a disaster from the second it began. Jon Kaufman is my contact person. We began with making an estimate online. I explained to him that My friends and I were moving from RI to CA. I had a one bedroom apartment that I lived in alone and my friend Stephane had a two bedroom apartmen...
We read this company's 13 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
8 reviews · latest 2016
“it was going to COST HER TWICE AS MUCH” 1★ · Yelp · Jun 2016 · Lori W. · See this company on Yelp →
“We had no choice but to pay $500+ more than the original quoted price because these items NEEDED to be moved.” 1★ · Yelp · Jun 2016 · Crystal S. · See this company on Yelp →
“The original estimate was $5222.51 based on 1270 cf. for both apartments.” 1★ · Yelp · May 2016 · Alexandra B. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
6 reviews · latest 2016
“I'm still waiting on these guys to deliver. They loaded up my shipment long before I had a delivery address for them.” 1★ · Yelp · May 2016 · David K. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2016
“my great grandmother's sewing machine and table which they badly damaged” 1★ · Yelp · Nov 2016 · Christen L. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 13 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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